Privacy Policy —
hoardingcleanupcrawfordsville.com
Scope of This Document
This policy governs how
hoardingcleanup
What Gets Collected and Why
When you request a service estimate, schedule a consultation, or submit any inquiry through this portal, the Company collects the following categories of data:
- Full legal name and property address
- Telephone number and preferred contact windows
- Property type, approximate square footage, and self-reported condition
- Descriptions of materials, biological matter, or structural concerns you voluntarily disclose
- Payment and billing information processed through third-party payment processors
- Browser type, IP address, and session metadata collected automatically through standard web server logs
The Company does not collect information passively beyond standard server log data. No behavioral tracking pixels, cross-site advertising cookies, or third-party analytics suites are intentionally embedded in this portal's core service pages.
Liability Limitations — Read This Section Carefully
hoardingcleanup
Pre-Existing Structural Damage
The Company assumes zero liability for any structural deficiencies, load-bearing failures, subfloor deterioration, mold intrusion, pest infestation damage, water damage, foundation compromise, or any other pre-existing physical condition discovered during or after cleanup operations. Discovery of such conditions during service does not create any obligation, financial or otherwise, on the part of the Company.
Undisclosed Biohazards and Chemical Contamination
The Company assumes zero liability for injuries, property damage, regulatory penalties, or remediation costs arising from biological agents, hazardous chemicals, controlled substances, industrial solvents, undeclared medical waste, or any other contaminating material not formally identified and disclosed to the Company prior to service commencement. Clients bear full responsibility for complete and accurate pre-service disclosure.
Authorized Item Removal
The Company assumes zero liability for the disposal, destruction, donation, or permanent removal of any items the client explicitly authorized for removal during the cleanup process. Written or verbal authorization constitutes irrevocable consent. No claim of sentimental value, financial worth, or subsequent regret will be entertained after authorization is granted.
Regulatory Compliance
All biohazard remediation, waste disposal, and chemical handling operations conducted through service providers affiliated with this portal adhere to current Indiana Department of Environmental Management (IDEM) regulations governing solid waste, infectious waste, and hazardous substance handling.
Applicable IDEM standards are incorporated by reference into all
service agreements executed through
hoardingcleanup
How Your Data Is Used
Information collected through this portal is used strictly for:
- Scheduling and coordinating cleanup or remediation services
- Processing payments and maintaining billing records
- Communicating service updates, rescheduling notices, and completion confirmations
- Internal quality review and service documentation
- Legal and regulatory compliance recordkeeping as required by Indiana state law and IDEM standards
The Company does not sell, rent, or trade your personal information to third-party marketers. Data may be shared with licensed subcontractors, disposal facilities, and regulatory bodies only to the extent required to execute services or satisfy legal obligations.
Data Retention
Service records, including property assessments, authorization forms, and billing documentation, are retained for a minimum of seven years following service completion. This retention period reflects standard practice for companies operating under IDEM compliance frameworks.
Portal session logs are purged on a rolling 90-day cycle unless a legal hold is in place.
Promotional Vouchers and Gift Cards
Any promotional vouchers, discount codes, or gift cards issued in
connection with
hoardingcleanup
Vouchers and gift cards are completely void within the State of California and may not be redeemed, transferred, or applied to service balances by any California resident or for any property located within California.
The Company reserves the right to modify, suspend, or cancel any promotional program without prior notice.
Third-Party Links and Processors
This portal may reference or redirect to third-party payment processors or scheduling tools. The Company is not responsible for the privacy practices of any external platform. Review the applicable privacy policies of those platforms independently before submitting financial or personal data to them.
Your Rights Under Indiana Law
Indiana residents may request a summary of personal data the Company holds on their behalf. Requests for data review, correction, or deletion are handled exclusively by telephone.
The Company does not accept, process, or respond to privacy rights requests submitted through any other channel.
No Email Contact Channel
This portal maintains a zero email footprint policy. No email address exists for legal, privacy, service, or billing inquiries. All communications — including privacy rights requests, service disputes, legal notices, and general inquiries — must be directed by telephone to the dedicated dispatch line:
Calls are received during normal business hours. Leave a detailed message if no agent is immediately available. The Company does not acknowledge or act upon inquiries submitted through any channel other than this telephone number.
Changes to This Policy
The Company may update this policy at any time. Continued use of
hoardingcleanup